12/29/2023 0 Comments Box spring queenIf items have been delivered there are NO REFUNDS OR EXCHANGESģ. You may cancel & get a refund on your order with 48 Hours of purchase. NO REFUNDS OR EXCHANGES ON DELIVERED ITEMS.ġ. Damage that occurs during transit is not covered under warranty nor can we accept returns on the merchandise should any damage occur during transit. We are not responsible for loading the product or the safe transportation of the product to your home. Please be sure that the size of your vehicle will accommodate the size of the products being picked up. Please remember that it can take 7-10 business days in order to prepare your order for pick up You must bring your order confirmation and piece of I.D. If you have any questions please email us UP The customer is responsible for any assembly that is required and to discard any packaging or boxes. All products include the tools and instruction needed for assembly and are packaged with the item inside the boxes. All products purchased from Decor Furniture & Mattress are brand new and sealed in factory packaging and cardboard boxes. An adult must be present during your delivery window to accept/inspect your items and to sign the invoice. We will contact you in advance to confirm the scheduled delivery date and time. By agreeing to the Delivery Terms set forth you are giving Decor Furniture & Mattress delivery team permission to contact you VIA phone call, text message or email. This does not include moving or replacing your existing furniture nor does it include assembly of any items. We are only responsible for delivering your new furniture. Drivers cannot enter, remove doors, door jambs, casings, moldings, railings or make any alterations to your home to deliver or fit any products into your designated location. We are NOT responsible to put the products inside your home or to assemble any products.ĭeliveries are mostly done by third-party shipping companies and are curb-side. We use a third party delivery service for orders made outside of the GTA. ![]() These delivery times are based on metropolitan areas, if you live in Rural area we cannot guarantee you delivery. ProvinceTimeOntario7 - 14 DaysQuebec7 - 14 DaysBritish Columbia10 - 18 DaysAlberta7 - 14 DaysManitoba7 - 12 DaysSaskatchewan6 - 8 DaysNova Scotia5 - 10 DaysNew Brunswick5 - 10 DaysPrince Edward Island6 - 8 Days We will contact you within 1-2 days of receiving your order to update you regarding the time of delivery.ĭelivery times will vary based on location. See below for details (business days): ![]() ![]() Please remember delivery times can vary during this pandemic. Items will be delivered to your door-step or can be prepared for a curb-side pick up. Please contact us for inquiries on ETAs.ĭue to the COVID-19 Pandemic we are not delivering items inside your home. Out of stock items are usually shipped within 3-8 weeks. All deliveries outside of this area will be subject to a delivery Charge.Īll in Stock Items usually take between 2-3 weeks for delivery/pick up. Areas considered local: (Hamilton, Waterdown, Caledonia, Stoney Creek, Winona, Dundas, Ancaster, Hannon and Burlington).
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